Before calling for help
If your problem is not discussed in this chapter, the
rest of the SCO OpenServer documentation set, or
and you cannot isolate the problem using
``Solving undocumented installation problems'',
call your support provider for help.
Before calling, however,
make a copy of the following trouble report forms
and your installation checklist from
``Installation and upgrade checklist''.
Then, write down the critical information about your system, including
a description of your problem and system configuration, so that the
support personnel can analyze your problem quickly.
A description of the problem
Identifying the problem
© 2003 Caldera International, Inc. All rights reserved.
SCO OpenServer Release 5.0.7 -- 11 February 2003